Many websites make use of log files, similarly online customer services make use of it. These records simply log customers/visitors to the site – generally a normal process for accommodating companies and a part of accommodating services’ analytics. The log files consist of information like IP (Internet Protocol) addresses, ISP (Internet Service Provider), browser type, referring or exits on the sites, date/time, and perhaps the number of times it gets clicked. And these pieces of information are then used to manage the site, track the movement of users, in gathering demographic info. None of the information, such as IP Address is linked to any data or info that is personally recognizable.
Cookies and Web Beacons
DoubleClick DART Cookie
- Google’s use of the DART cookie allows it to show advertisements on our site’s visitors’ preferences when they visit the Online Customer Service site and any other sites on the Net.
Our Advertising Partners
Well, web beacons and cookies are used by some of our advertising partners on our website.
Online Customer Service has no access or control over the cookies that are used by third-party advertisers.
Third-Party Privacy Policies
You can disable cookies, as there are options available in the browser’s setting. Additional complete info about cookie management with specific web browsers can be found at the browsers’ websites.
We believe that additional protection for children is needed online. We like to encourage and teach the parents and guardians to spend time with their children while they want to surf online, to observe and monitor their online activities and doings, parents must guide their children regarding the activity.
Online Customer Service does not prepare or collect any personal or identifiable information from the children under the age of 13 intentionally. If there are any queries or doubt in a parent’s or guardian’s mind that Online Customer Service is having the personally-identifiable data of a child under the age of 13, then they can contact us immediately (using the email mentioned in the first paragraph) and such information will be removed from our records punctually, with our best efforts.
This policy does not apply to any data stored offline or via networks other than our site.
Who we are?
Our website address is: www.onlinecustomerservice.com
What personal data we collect and why do we collect it?
Whenever a visitor leaves a comment on the website, we gather the information from the comment in the form of (text, Name, or Email). The visitor’s IP address and browser user manager string to help spam detection is used also.
We are not having any user Registration option on our website: www.onlinecustomerservice.com
Registration opens whenever any event or meeting is scheduled.
The visitor’s data is collected to inform them regarding the announcement of the next meetup or remind them too. And another important announcement is that we never sell or share any visitor’s data in any condition. We can assure you that all data on the visitor’s data is 100% safe.
Contact forms are available on our website so that any visitor and user will be able to contact us through emails and calls (Details are given on our Contact us Page).
Whenever you leave a comment on our website you may select or choose the option of saving your name, email address, and website in cookies. These are for your ease so that you do not have to fill in your details again whenever you want to leave another comment. These cookies last for one year.
Embedded content from other websites
Embedded content such as videos, images, etc, will be found on the website. It acts in the same way as it works on the other websites when any visitor visits the website.
We use Google Analytics & Google Webmaster tools.
Who do we share your data with?
None of your data will be shared by anyone at any cost.
How long do we retain your data?
Whenever you register for any event or meeting, we get your data. however, you can contact us anytime if you don’t need any newsletter or updates or notifications from Online Customer Service. And there is an unsubscribe option available on the footer, whenever we send any newsletter.
What rights you have over your data
You have complete right and control over your data, you can send us a request in any case you want your personal information to be removed from our website. Apart from the data we are obliged to keep for administrative, legal, or security purposes, anything can be removed according to you.
Where do we send your data?
The comments of the visitors can be checked through an automated spam detection service.
How to Contact us?
Any doubt or queries, you can contact us anytime: firstname.lastname@example.org (You will get a response as soon as possible)