Privacy Policy

Online Customer Service: Privacy Policy

If you need any additional info or have any queries about our privacy policy, then feel free to contact us anytime by dropping your email at info@onlinecustomerservice.shop
For online customer service, the privacy of the consumer and visitor is very important. This privacy policy article defines in detail the kinds of private data collected and logged by Online Customer Service and how we use it.

Log Files

Many websites make use of log files, similarly online customer services make use of it. These records simply log customers/visitors to the site – generally a normal process for accommodating companies and a part of accommodating services’ analytics. The log files consist of information like IP (Internet Protocol) addresses, ISP (Internet Service Provider), browser type, referring or exits on the sites, date/time, and perhaps the number of times it gets clicked. And these pieces of information are then used to manage the site, track the movement of users, in gathering demographic info. None of the information, such as IP Address is linked to any data or info that is personally recognizable.

Cookies and Web Beacons

Online Customer Service uses cookies to store data about customers’ likings and choices, to record user-specific info about the pages the site visitor/customer has accessed or surfed. And use this to modify and customize our web page content according to the visitors’ browser type or any other information that the visitor shows through their browser.

DoubleClick DART Cookie

  • As a third-party vendor, Google uses cookies to show advertisements on Online Customer Service.
  • Google’s use of the DART cookie allows it to show advertisements on our site’s visitors’ preferences when they visit the Online Customer Service site and any other sites on the Net.
  • By visiting the Google ads and content network privacy policy, visitors can select or opt-out of the use of the DART cookie.

Our Advertising Partners

Well, web beacons and cookies are used by some of our advertising partners on our website.

Whereas every advertising partner is having their Privacy Policy for their site respectively. Privacy Policies: An updated and hyperlinked resource is maintained here. You can refer to this list to find the privacy policy for each of the advertising partners of Online Customer Service.

Technology is used by the third-party ad servers or ad networks in their particular ads and links that are shown on Online Customer Service and then sent to your browser directly. Whenever this occurs or happens, the IP address is received automatically by them. JavaScript or Web Beacons and many other such technologies might also be used by our site’s third-party advertising networks to measure the efficiency of their marketing campaigns and/or to personalize the marketing content that you get to see on the website.
Online Customer Service has no access or control over the cookies that are used by third-party advertisers.

Third-Party Privacy Policies

You ought to check the particular privacy policies of these third-party advertisement servers for thorough information on their practices and for orders about how to opt-out of certain practices. Online Customer Service’s privacy policy does not have any control over such activities and the policy does not apply to such third-party advertisers and such other websites. The complete citation and links of these privacy policies can be found by you easily.

You can disable cookies, as there are options available in the browser’s setting. Additional complete info about cookie management with specific web browsers can be found at the browsers’ websites.

Children’s Information

We believe that additional protection for children is needed online. We like to encourage and teach the parents and guardians to spend time with their children while they want to surf online, to observe and monitor their online activities and doings, parents must guide their children regarding the activity.

Online Customer Service does not prepare or collect any personal or identifiable information from the children under the age of 13 intentionally. If there are any queries or doubt in a parent’s or guardian’s mind that Online Customer Service is having the personally-identifiable data of a child under the age of 13, then they can contact us immediately (using the email mentioned in the first paragraph) and such information will be removed from our records punctually, with our best efforts.

Online Privacy Policy Only

This privacy policy is valid for our website visitors and applies only to the online activities, collection of data, and store information on our website.
This policy does not apply to any data stored offline or via networks other than our site.

Consent

You hereby consent to our privacy policy and agree to its terms, by using our site.

Update

We have updated this privacy policy on Tuesday, July 21st, 2020.
Any changes or amendments to our privacy policy will be updated here. And also the changes will be posted on the website.

GDRP Policies

Who we are?
Our website address is: www.onlinecustomerservice.com

What personal data we collect and why do we collect it?
Whenever a visitor leaves a comment on the website, we gather the information from the comment in the form of (text, Name, or Email). The visitor’s IP address and browser user manager string to help spam detection is used also.

User Registration

We are not having any user Registration option on our website: www.onlinecustomerservice.com
Registration opens whenever any event or meeting is scheduled.
The visitor’s data is collected to inform them regarding the announcement of the next meetup or remind them too. And another important announcement is that we never sell or share any visitor’s data in any condition. We can assure you that all data on the visitor’s data is 100% safe.

Contact forms

Contact forms are available on our website so that any visitor and user will be able to contact us through emails and calls (Details are given on our Contact us Page).

Cookies

Whenever you leave a comment on our website you may select or choose the option of saving your name, email address, and website in cookies. These are for your ease so that you do not have to fill in your details again whenever you want to leave another comment. These cookies last for one year.

Embedded content from other websites

Embedded content such as videos, images, etc, will be found on the website. It acts in the same way as it works on the other websites when any visitor visits the website.

These sites might gather information about you, can use cookies, embed additional third-party tracking, and trace your interface with that embedded content, by tracing your interface with the embedded content when your accounts are logged in to that website.

Analytics

We use Google Analytics & Google Webmaster tools.

Who do we share your data with?
None of your data will be shared by anyone at any cost.

How long do we retain your data?
Whenever you register for any event or meeting, we get your data. however, you can contact us anytime if you don’t need any newsletter or updates or notifications from Online Customer Service. And there is an unsubscribe option available on the footer, whenever we send any newsletter.

What rights you have over your data
You have complete right and control over your data, you can send us a request in any case you want your personal information to be removed from our website. Apart from the data we are obliged to keep for administrative, legal, or security purposes, anything can be removed according to you.

Where do we send your data?
The comments of the visitors can be checked through an automated spam detection service.

How to Contact us?
Any doubt or queries, you can contact us anytime: sitavashisht@gmail.com (You will get a response as soon as possible)